超时空记账 - 技术支持

Super Bookkeeping - Support

常见问题

Q:如何备份数据?

进入「设置」→「备份与恢复」,点击「导出备份」即可将数据库文件保存到 iCloud Drive 或其它位置。

Q:如何恢复数据?

在同一页面点击「导入备份」,选择之前导出的备份文件即可恢复。

Q:会员购买后如何恢复?

会员权益与您的 Apple ID 绑定,换设备后点击「恢复购买」即可自动恢复。

Q:如何反馈问题或建议?

请通过应用内「设置」→「意见反馈」发送,我们会尽快回复。

联系我们

请优先使用应用内的「意见反馈」功能,这样我们可以更快地定位问题。

如有紧急问题,请通过以下邮箱联系我们:

feedback@zdwbuy.cn


FAQ

Q: How do I back up my data?

Go to "Settings" → "Backup & Restore", tap "Export Backup" to save the database file to iCloud Drive or other locations.

Q: How do I restore my data?

On the same page, tap "Import Backup" and select your backup file to restore.

Q: How do I restore my VIP purchase?

VIP status is tied to your Apple ID. Tap "Restore Purchase" on the VIP page to restore automatically.

Q: How to report issues or suggest features?

Use the "Feedback" option in "Settings" within the app. We'll respond as soon as possible.

Contact Us

For the fastest response, please use the in-app feedback feature.

For urgent matters, you can reach us at:

feedback@zdwbuy.cn